Our focus is complete customer satisfaction. In the event, if you are displeased with the
services provided, we will refund back the money, provided the reasons are genuine and
proved after investigation. Please read the fine prints of each deal before buying it, it
provides all the details about the services or the product you purchase.
In case of dissatisfaction with our services, clients have the liberty to cancel their subscription and request a refund from us. Our Policy for the cancellation and refund as of 1 December 2020 are as follows:
If you purchase a monthly subscription or other temporary subscriptions, you are eligible for full refund within 15 days of purchase.
If you purchase a lifetime subscription or a course you will be eligible for a full refund within the first 30 days after purchase.
To request a refund, kindly send an email to toeicbuddy.contact@gmail.com. Once the refund is processed, you should see the eligible amount refunded on your account within 28 working day.
