Question: Why is Marcia going to be late?
Correct Answer: A) There is a traffic jam.
Marcia states, "there's been an accident on the freeway and traffic's backed up for miles."

Incorrect Answers:
- B) She is lost: While directions are discussed later, Marcia never mentions being lost.
- C) Her car broke down: No mention of car trouble in the conversation.
- D) She was in an accident: Marcia mentions "an accident on the freeway," but not her involvement in it.

Question: What does Lyle suggest Marcia do?
Correct Answer: C) Use caution.
Lyle says, "Take your time and drive safely."

Incorrect Answers:
- A) Turn left at the off-ramp.
Lyle corrects Marcia's directions and says to turn right at the ramp, not left.
- B) Drive faster.
Lyle tells her to "take your time," which is the opposite of driving faster.
- D) Call him later.
There is no mention of calling later; the conversation is about directions and arrival time.

Question: Where is Lyle's office located?
Correct Answer: D) On Michigan Street
Lyle said "left onto Michigan Street" and "Our office is on the left-hand side between the sporting goods store and the supermarket."

Incorrect Answers:
- A) Opposite the supermarket: The office is next to (between) the supermarket, not opposite it.
- B) On the right-hand side: The office is specifically mentioned as being on the left-hand side.
- C) At the bottom of the ramp: This is just a turning point, not the office location.